Did you know you can choose any repairer to complete the repairs on your vehicle?
Your insurance company may refer you to a repairer they would like to do the work, however you have the right of choice. You can have the repairs done where you would like them completed. Many insurance companies are now using “Super shops” where they would prefer you to take your car. These “super shops” have contracts with certain insurers and some are even owned and operated by the insurance company.
You can support your local repairer when you are involved in a collision by requesting that they complete the repairs for you. Your insurer may request you take your car somewhere else for a quote but did you know you don’t have to? You can tell your insurance company you want your car repaired by your local repairer. They may insist you use their choice but you as the customer have the power in your relationship with your insurance company, you are their customer, not the other way around so be sure if you are involved in a collision and you want to support your local repairer be sure to tell them where you are getting your car repaired.
By supporting local repairers you will be helping local employment, sustainability and growth for another local just like yourself. Remember you have the right to take your car where you want, don’t be intimidated by any insurer, after all you are the customer for both the insurer and repairer alike.